There have been a number of questions recently about incidents of graffiti in our area. The Council’s policy is to remove graffiti from Council property within 10 days unless it is offensive in which case it should be removed within 24 hours.
Residents are encouraged to report grafitti on Council property at edinburgh.gov.uk/graffiti. The Council teams can clear tagging from:
- Bins and food waste bin cases
- Bus stops
- Lamp-posts
- Bicycle storage hangars
- Parks’ equipment and walls
- Schools’ equipment and walls
- Council-owned buildings and houses
The responsibility for removing graffiti on private property is with the owner of that property, although the Council may be able to assist especially if the graffiti is offensive. Private property includes street furniture owned by utility companies. You will need to contact the relevant utility company to report graffiti. The following are some contact details that may be helpful.
BT/Open Reach Cabinets and other equipment – you can call 0800 023 2023 and select option 1 or alternatively access their help page at https://www.openreach.com/help-and-support/damage-health-and-safety
Post Boxes – you can email Royal Mail at postbox.appearance@royalmailpfs.com. providing the specific address of the post box and if possible the post box number which should be shown on the collection times plate as well as a photograph of the graffiti.
Railway stations, bridges and land beside railways – you can contact Network Rail at https://www.networkrail.co.uk/our-work/living-by-the-railway/graffiti-removal/
If you find that reported graffiti in our area is not removed promptly, please get in contact with us at https://www.ntbcc.org.uk/contact/