In our previous post, we highlighted concerns raised by users of the recently commissioned EV charge points.
Whilst we broadly support the roll-out of these charge points, we are concerned that users may not be fully aware of the restrictions on their use – specifically the penalties for over-staying. After a useful discussion at the recent NTBCC February meeting (which was extremely well-attended by local councillors , thank you to all of them – very much appreciated) – we now have a clearer understanding about the concerns that have been raised with NTBCC relating to penalty charges being incurred for overstaying the stated allowable time at these charge points.
Although the Council’s website is clear about the maximum allowable stay at these locations (dependent on the type of EV charger as stated below), it is less clear on the process for determining this.
Standard 7kW charger
- £0.25 per kWh
- maximum stay 12 hours
- £30 overstay penalty
- no return within 4 hours
Fast 22kW charger
- £0.30 per kWh
- maximum stay 3 hours
- £30 overstay penalty
- no return within 4 hours
Rapid 50kW charger
- £0.35 per kWh
- maximum stay 30 minutes
- £30 overstay penalty
- no return within 4 hours
What we learned was that the duration is determined by the connection time of the vehicle at these EV chargers which is automatically recorded by ChargePlace Scotland. If the maximum duration is exceeded, then a penalty charge is levied immediately on the user’s Charge Place Scotland account. There is no ‘grace period’ and users may not be aware that a penalty charge has been levied until they receive their statement of account from ChargePlace Scotland in the following days / weeks.
So, for clarity, if your vehicle is connected beyond the maximum stay allowable (which is dependent on the EV charger output as above) – then PLEASE NOTE you will incur a penalty charge.
Whilst we would hope that further consideration is given to the maximum allowable durations permitted (which seem relatively short, especially on the Rapid chargers and to a lesser extent, the Fast chargers); currently users of these charge points will have accepted the current restrictions and penalty charges and therefore need to abide by them.